Privacy Policy

Privacy Policy

Last Updated: September 26, 2025

Welcome to Beltroni AI. Your privacy and the security of your data are critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We collect several types of information to provide and improve our service:

  • Account Information: When you sign up, we collect personal details such as your name, email address, and password to create and manage your account.
  • Payment Information: We collect payment details when you subscribe to a plan. All payments are processed by our secure third-party provider, Stripe, and we do not store your full credit card information on our servers.
  • Training Data: To train your AI Agent, you must upload documents such as FAQs, manuals, and other business knowledge (`PDF`, `DOCX`, `TXT`) through the "Onboarder" tab. This content is stored securely and used exclusively to build your agent's knowledge base.
  • Conversation Data: We store the transcripts of conversations between your AI Agent and your customers to allow you to review them in the "Conversations" tab and to analyze performance in the "Analyzer" tab.
  • Usage and Analytics Data: We collect information about how you interact with our application, such as which features you use, to improve our services and user experience.
  • Third-Party Integration Data: If you connect external tools, such as Google Calendar or Microsoft Outlook, we will store authentication tokens and access data necessary to provide the requested service (e.g., scheduling appointments).

2. How We Use Your Information

Your information is used for the following purposes:

  • To provide, maintain, and improve our AI Agent services.
  • To train your specific AI Agent based on the documents you provide.
  • To process your subscription payments securely through Stripe.
  • To enable integrations with third-party services like Google and Microsoft calendars for scheduling.
  • To provide you with analytics and insights into your agent's performance.
  • To communicate with you about your account, updates, and support inquiries.

3. Data Security

We are committed to protecting your data and have implemented robust security measures.

  • Data Storage: We use Supabase Row-Level Security (RLS) to ensure that your data is isolated and can only be accessed by you.
  • Agent Deployment: Your AI Agent is secured on your website using JSON Web Tokens (JWT) to prevent unauthorized use.

4. Cookies

Our website uses cookies to enhance functionality. Cookies are small text files stored on your device. We use them for essential purposes like keeping you logged in and for analytics to understand how our site is used. You have the option to accept, reject, or manage cookies through your browser settings.

5. Your Rights

You have rights over your personal data. Depending on your location, you may have the right to access, correct, or delete your personal information. Please contact us for any such requests.