Can I change my plan later?

Yes! You can upgrade or downgrade your plan at any time from your dashboard.

What payment methods do you accept?

We accept all major credit cards, debit cards, and ACH transfers through Stripe.

Do you offer a money-back guarantee?

Yes. All new customers are covered by a 7-day money-back guarantee. If you cancel within 7 days of your first payment, you will be refunded your subscription price minus your Used Credits (visible in your Overview Tab) and a 25% Setup & Service Fee on those credits.

What's your refund policy?

New customers can request a refund within 7 days of their first payment. Your refund = Subscription Price − Used Credits − Setup & Service Fee (25% of Used Credits). Refunds are processed within 5–10 business days via Stripe. See our Refund & Cancellation Policy for full details.

Are included voice minutes refundable?

Included voice minutes are not free at the time of refund. Any voice minutes consumed during your 7-day trial period are billed at your plan's published per-minute rate and deducted from your refund. Unused included minutes are not charged.

How do the free voice minutes work?

Every plan includes a pool of free minutes that are shared across all your standard phone and web AI Voice Agents. For example, if your plan includes "60 min/mo of Inbound human-like voice services included," this represents your total combined usage across all your AI Voice Agents. All calls are rounded up to the nearest full minute for billing purposes.

What is Massive Scale?

Embrace AI and unlock your full potential! Instantly spin up a workforce of 1 to 1,000+ human-like agents to handle unlimited volume without bottlenecks, limited only by the monthly token capacity of your selected plan. Magnus can scale to support hundreds of customers simultaneously, all backed by our secure enterprise-grade infrastructure.

Is my client and patient data secure and compliant?

Yes. Beltroni is designed with an Enterprise-Grade Security & Privacy-First Architecture to ensure total data security and compliance-readiness:

• Secure Sovereign Cloud Hosting: Hosted on Google Cloud Platform (GCP) utilizing SOC 2 Type II, ISO 27001, and HIPAA-compliant infrastructure layers.
• End-to-End Encryption: All call transcripts, voice recordings, credentials, and settings are encrypted via TLS 1.3 in transit and AES-256 at rest.
• Isolated Data Environments: Multi-tenant isolation keeps client data strictly segregated at physical and logical database layers.
• Compliance-Ready Design: Built-in data retention policies, automatic log scrubbing, and data-minimization matching HIPAA, GDPR, and CCPA guidelines.

Beltroni AI accesses calendar and CRM credentials using secure OAuth protocols, ensuring you retain 100% control of your customer records. For maximum security, we recommend enabling two-factor authentication (2FA) on all connected platforms.

Does Beltroni AI promote human shift?

Yes — Beltroni AI promotes a human shift. Every major technological leap has redirected human talent rather than replaced it. Tesla converted millions of auto mechanics into EV and battery technicians. The internet turned print journalists into digital content creators and data analysts. Cloud computing shifted on-premise IT staff into DevOps and cloud-architecture roles. AI is doing the same: software developers are becoming AI engineers and systems architects, researchers are pivoting to AI & computational biology to tackle global diseases, and factory workers are retraining as robotics operators and maintenance specialists. History shows that technology doesn't eliminate work — it elevates it.

"AI-Enhanced, Human-Led" — Robert B., CEO